Wednesday, September 12, 2007
internet woes..................
Well, my level of frustration is running high at the moment. In Gori, we had the luxury of a DSL internet connection in the home of our host family. Even though it is outrageously expensive here by Georgian standards (about $64 US/mo), it is something that I wanted and was willing to pay for. About two weeks ago, I got my host mother to take time off from her job to take me to the "phone company" to make the necessary arrangements for a DSL connection. It was hot as hell that day. After going from one dingy office building to another and from office to office within each of them (each 4th floor walkups I might add), we finally located the indidvual who appeared to be in charge of such things. He said "no problem" and that the phone company would do what needed to be done within a week. In fact, someone from the phone company showed up at our house the very next day. They checked out the line and told my host father that we would need to get a new telephone wire (we don't have a landline phone now, but the family used to have one) and run it from the house to the telephone pole in the street. In the succeeding days my host father (who, by the way, is approximately 13 years younger than I am) went to the Bazaar and bought the specified kind of wire, and then, with the aid of some people that he hired to help him, took down the old wire and restrung 130 meters of new wire from the house to the pole. Then he drilled holes and ran the wire from the point where it reached the side of the house at the roofline down to our room. When I tried to pay him at least his out of pocket costs to do all of this he absolutely refused to accept anything (that made me feel bad because I know that money is not in abundant supply in this household). Then nothing happened for the next week and one-half. Finally, I asked my host mother if she would again inquire of the man in charge of the phone company as to what was to happen next. This is not the kind of thing that you call someone on the phone about here. You must present yourself at the office, wait in line (more about lines in Georgia in a future posting) and then speak to the guy directly. This actually required 3 additional visits to the office of the phone company over a period of three days, since the only guy who apparently runs the phone company was out of town on the first attempt and was at lunch on the second try. Yesterday, my host mother finally succeeded in talking with the guy. Shortly after her meeting she showed up at my office (another 4th floor walkup in an only slightly less dingy building) and delivered the good news to me through the only person in my office who speaks both Georgian and English (needless to say I lean on her language skills a great deal). Apparently, it has now been determined, for the first time, that the telephone infrastructure in this neighborhood is such that DSL is unavailable here. This is after the phone company guy told us "no problem" in our first meeting and after the phone company crew came to the house and directed the installation of a new line from the house to the pole in order to make the necessary DSL connection!!! Needless to say, I was not happy, and now, a day later, I'm still not happy. Part of the problem is my own inability to communicate directly with the people in charge of such things. I have to rely on my host mother to convey what I want to ask and/or say, and she really doesn't speak more than a few words of English, so it's difficult to communicate with her. I am not giving up yet. I will either get the English speaker in my office to accompany me to the phone company or ask one of the very few other people that I have met who speak English to go with me. We do have a DSL internet connection at my office, but in order to make use of it I must do so at someone else's desk, which is inconvenient for me and a pain for the guy whose computer I am using. Also, the time here is 8 hours ahead of the US, and direct communications to the US really can't be made during my work hours because everyone is in bed then at home. I will report on my success or failure with respect to my efforts to obtain internet access in a future posting. I just felt the need to vent my spleen at this point.
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1 comment:
Mark, Lisa
We really love reading your entries into your soon to be famous bestseller "A Year & More in Gori and Zigdidi." The bathroom actually looks pretty good as does the home. Are you having any better luck with the language?
Best, David & Shelley
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